Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and refund policy.

Return Conditions

Items can be returned within 7 days of delivery.
Items must be unworn, unwashed, and in their original condition with all tags attached.
Items must be returned in their original packaging.
Sale items are non-returnable.

How to Return

Contact us via phone or WhatsApp to confirm your return request.
We will arrange a pickup from your address in Morocco.
Once we receive and inspect the item, your refund will be processed.

Refunds

Since payment is made upon delivery (Cash on Delivery), refunds will be issued in cash after the returned item is received and verified.
Refunds are processed within 3–5 business days.

Defective or Incorrect Items

If you received a defective or incorrect item, please contact us immediately. We will cover the return shipping cost and send you a replacement or issue a full refund.